FAQs | The Shoal in Austin, TX

Q: How do I apply for an apartment in your complex?

Super easy—just head to our floorplans page , choose the layout you like, and follow the steps to apply online.

Tours and visits

How do I tour an apartment and check out the community?

You can book a tour right here on our website, or just stop by—we’re happy to show you around. Prefer to check things out from home? We’ve got virtual tours, too. You can also browse our Photo Gallery to see the community and apartment interiors.

Application and Leasing

How do I apply for an apartment in your complex?

Super easy—just head to our floorplans page, choose the layout you like, and follow the steps to apply online.

What documents do I need to provide for the application process?

We’ll need a valid photo ID and proof of income, like recent pay stubs or a job offer letter.

What are the income requirements to qualify for an apartment?

We require a gross monthly income of at least 2.5 times the rent. If you’re applying with roommates, we combine incomes. Additional conditions may apply during screening.

Move-In and Move-Out Support

Are there move-in or application fees?

Yes. There’s a $90 application fee per person, and a $150 admin fee due at move-in.

Are there services to help with the move-in process?

While we don’t offer moving services, our team is here to answer questions and make things go as smoothly as possible on move-in day.

Are there any restrictions on decorating or modifying the apartment?

No, you’re welcome to decorate your apartment and make it feel like home! Just keep in mind that damage beyond normal wear and tear will result in fees upon move-out.